Privacy Policy

ORBITCINE (“the Company” or “we”) provides aerial drone photography and video, FPV cinematic services, training courses for drone and radio-controlled aircraft pilots, drone repair services, and drone equipment sales. We recognize the importance of protecting the personal data of our customers and the users of orbitcine.com, and have therefore prepared this Privacy Policy in accordance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) to explain how we collect, use, and disclose your personal data.

Information we collect

When you contact us with inquiries, request a quote, book a shoot, enroll in a drone or radio-controlled aircraft pilot course, send a drone in for repair, or order products through our website, we may collect information such as your full name, phone number, email address, shipping or billing address, details of the work you need (shoot location and date), and contact details via LINE or social media. For payments, we do not store your credit card or bank account details ourselves; payments are processed through a payment gateway or by bank transfer, subject to that provider's security standards. Our website also automatically collects basic usage data, such as the pages you visit, the time of your visit, and your IP address, through website analytics (e.g., WP Statistics) to analyze and improve the website, and uses cookies as described in the Cookies section below.

How we use your information

We use your personal data to answer your questions, prepare quotes, schedule and carry out shoots or services as agreed, verify the identity of course participants, contact you about repairs or product delivery, ship products you order, issue accounting documents, and send you news, promotions, or new courses if you have consented to being contacted for these purposes. We also analyze website usage data to improve our content and user experience. We will not use your data for any purpose other than those stated here without your prior consent, unless permitted by law.

Disclosure to third parties

We will never sell or rent your personal data to outside parties for marketing or advertising purposes. Your data may be disclosed, only as necessary, to service providers involved in our business operations, such as online payment gateway providers for course or product purchases, shipping or logistics providers for delivering products or repaired drone equipment, and government agencies involved in drone flight permits as required by law. These providers may use the data only as necessary to provide their services. We may also disclose data when ordered by government authorities or required by applicable law.

Cookies

orbitcine.com uses cookies to make the website work properly, remember your preferences, and collect visitor statistics through analytics. When you first visit the website, you will see a cookie consent banner where you can choose to accept or reject non-essential cookies. Cookies that are essential to the website's basic functions will still be used so that you can use the website normally.

Data retention

We keep your personal data only for as long as necessary to fulfill the purposes stated in this policy, such as for as long as you remain a customer or contact of ours, or for the period required by applicable law, for example for accounting and tax records. After that period, or when the data is no longer needed, we will securely delete or destroy it.

Your rights as a data subject

Under the Personal Data Protection Act B.E. 2562 (2019), you have the following rights as a data subject: the right to access and obtain a copy of your personal data; the right to have your data corrected and kept up to date; the right to have your data deleted or destroyed; the right to withdraw your consent at any time; the right to have your data transferred to another data controller; and the right to object to the collection, use, or disclosure of your personal data in certain cases. You can exercise these rights by contacting us through the channels listed below, and we will consider and act on your request within the period required by law.

Data security

We have put appropriate technical and organizational security measures in place to prevent unauthorized access to, use, alteration, or disclosure of personal data. These include restricting data access to relevant personnel only, using encrypted website connections (HTTPS/SSL), and choosing payment providers and systems that meet security standards. However, no system is 100% secure. If you have reason to believe your data is not secure, please let us know immediately.

Contact us about personal data

If you have any questions, wish to exercise the rights described above, or have inquiries about this Privacy Policy, please contact ORBITCINE by phone at +66 97 159 9690, by email at orbitcineservice@gmail.com, or via our LINE Official Account @orbitcine. We will respond and act on your request as soon as possible.

Changes to this policy

We may update or change this Privacy Policy from time to time to reflect our business operations or applicable laws, and will post the latest version on this page with the date of revision. We recommend that you review this policy periodically. This policy was last updated on August 21, 2026.